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Rob Stack

Zendesk Documentation Team

Edited Feb 03, 2025


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2 comments

Customer Lists according to your documentation are available in legacy editions but no longer in Enterprise. As a long-term Zendesk customer, it is unfortunate that I now have to 'Contact our Sales Team' for a feature that used to be readily available that I did not yet have a need for until now since upgrading to a higher-tier platform. 

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Agreed. Wasted two hours trying to do simply customer export and going in circles. This feature used to be there and now I am paying more and have less basic features. Instead of wasting more time, I am looking at solutions other than ZenDesk. 

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