What's new in Zendesk: July 2023

Return to top

4 Comments

  • Will Fitzpatrick

    Zendesk settings have changed. Unavailable associates can be assigned tickets. I just looked through June and July releases, no mention of this change

    0
  • Elizabeth Williams
    Zendesk Documentation Team

    A new feature for Guide (Support for copying and pasting content from third-party document types) was announced on June 30 and didn't make it into the original "What's New in Zendesk: July 2023" article. I've added it to the Guide section with a link to Supported help center styles for third-party document types.

    0
  • Craig Stiles

    The new UI is awful. How do I switch it back. It doesn't work for my workflow. 

     

    0
  • Paul Dance

    I am not happy with the new UI it does not work for our business and now parts are missing.

    0

Please sign in to leave a comment.

Powered by Zendesk