This topic provides a list of documents and other resources you need to help you learn about custom objects and use them in your Zendesk account.
Getting started
Creating and using custom objects (admin experience)
- Creating custom objects to integrate with custom data
- Configuring agent access to custom object records
- Managing custom objects
- Using custom objects in triggers
- Bulk importing custom object records
- Creating and using object triggers
- Creating many-to-many relationships in Zendesk using custom objects
- Reporting with custom fields (see lookup relationship fields)
- Workflow: Using custom objects to manage assets in Zendesk
- Workflow recipe: Building a product catalog with custom objects for customers to use
Adding and interacting with custom object records (agent experience)
- About the custom object records page
- Adding custom object records to capture custom data
- Managing custom object records
- Interacting with related object records in tickets