How can I use macros to add tags on a ticket?

Question

How to use macros to add tags on a ticket?

Answer

To add tags on a ticket using macros

1. Create a new macro.
2. Add a name.
3. In the Actions section, click on the Type or select actions menu and select Add tags.
4. On the right side, add tags separated by space:
   
5. Click on the Create button at the bottom of the page to create the macro.

The macro that you created will now be available and selectable from the ticket. For more information, see this article: Using macros to update tickets.