Feature Request Summary:
Zendesk should begin using the IP address location information when setting the timezone for an end-user. Currently, the timezone is automatically set to the default timezone set in the admin centre location. This means that all end-users have the same timezone unless manually changed.
Business impact of limitation or missing feature:
To have the correct timezone set in an end user's profile automatically.
Other necessary information or resources:
Link to the discussion of "How does Zendesk capture the location of the end user?".
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