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Mirek Kokes
Joined Apr 16, 2021
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Last activity Jul 17, 2024
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Latest activity by Mirek Kokes
Mirek Kokes commented,
Hello,
We would like to withdraw from this EAP as it is not useful for us in its current set up. I contacted Amisha Sharma on July 12, but no response. When talking to Zendesk Support yesterday, they suggested to make a post in this article.
Thank you.
View comment · Posted Jul 17, 2024 · Mirek Kokes
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Mirek Kokes commented,
+1
View comment · Posted Feb 27, 2024 · Mirek Kokes
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Mirek Kokes commented,
- One product per Help Center.
View comment · Posted Feb 20, 2024 · Mirek Kokes
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Mirek Kokes commented,
Do you have an ETA on Pod28 please? I am eager to test it.
View comment · Posted Feb 20, 2024 · Mirek Kokes
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Mirek Kokes commented,
The updates to closed and archived tickets are in a testing phase and will hopefully be released to the beta very soon.
View comment · Posted Dec 01, 2023 · Mirek Kokes
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Mirek Kokes commented,
Hi,
It's great to see that this is going to be implemented. I would like to definitely be part of the EAP/Beta for this James Hanley. Can you sign us up please? Thank you.
View comment · Posted Oct 06, 2023 · Mirek Kokes
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Mirek Kokes commented,
+1, absolutely a must have
View comment · Posted Jul 05, 2023 · Mirek Kokes
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Mirek Kokes commented,
Hi Dane would you be able to provide me a step by step instructions how to create a formula in Zendesk explore which would calculate self-service ratio and gave me the e.g. 40:1, 4:1 result?
I was able to create 2 separate queries, but I am stuck and I can't make them work together because they are from 2 different datasets.
Thanks for your help.
View comment · Posted Apr 24, 2023 · Mirek Kokes
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Mirek Kokes commented,
Hello guys,
I would like to ask, if there is there a formula that would allow me to display the most viewed article each day in a given month. E.g.
Thank you.
View comment · Posted Dec 09, 2022 · Mirek Kokes
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Mirek Kokes commented,
Orsolya Forster +1 for this feature request. Is there any feedback from the Product Team?
View comment · Posted Apr 12, 2022 · Mirek Kokes
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