Managing security and user access in Zendesk Support
- Security resources for Zendesk Support
- GDPR resources for Support
- Viewing the Audit log for changes (Enterprise)
- Checking devices and applications that accessed your account
- Enabling anyone to submit tickets
- Permitting only users with approved email addresses to submit tickets
- Permitting only added users to submit tickets
- Managing end-user settings
- Securing sensitive customer attachments
- Understanding how changing the Help Center subdomain affects SSL
- Replacing your current SSL certificate
- Authenticating incoming email (SPF, DKIM, DMARC)
- Understanding the sender authentication flag
- Adding a PCI-compliant credit card field (Enterprise)
- Automatically redacting credit card numbers from tickets (Professional and Enterprise)
- Generating a new API token
- Using OAuth authentication with your application
- Getting an OAuth access token for testing purposes
- Security resources for Zendesk Support
- GDPR resources for Support
- Viewing the Audit log for changes (Enterprise)
- Checking devices and applications that accessed your account
- Enabling anyone to submit tickets
- Permitting only users with approved email addresses to submit tickets
- Permitting only added users to submit tickets
- Managing end-user settings
- Securing sensitive customer attachments
- Understanding how changing the Help Center subdomain affects SSL
- Replacing your current SSL certificate
- Authenticating incoming email (SPF, DKIM, DMARC)
- Understanding the sender authentication flag
- Adding a PCI-compliant credit card field (Enterprise)
- Automatically redacting credit card numbers from tickets (Professional and Enterprise)
- Generating a new API token
- Using OAuth authentication with your application
- Getting an OAuth access token for testing purposes