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About conversational support with messaging
Zendesk messaging resources
Messaging deployment guide: Introduction
Setting up Web Widget to add messaging to your website or help center
Working with messaging for your mobile channel
See all 59 articles
Social and third-party messaging resources
Adding and configuring the Apple Messages for Business channel
Adding Facebook Messenger channels
Setting up your public Facebook channel
Adding and configuring the Instagram Direct channel
See all 23 articles
Why migrating from live chat to messaging is the right choice
Frequently asked questions for Chat to messaging assisted migrations
Setting up Web Widget for messaging when using live chat and Web Widget (Classic)
How migrating to messaging impacts Chat settings and capabilities
Managing chat triggers when migrating from Chat to messaging
See all 5 articles