Ricerche recenti
Nessuna ricerca recente
Zendesk EAP - Entity detection
Mostra tutti
Ordina per attività recente
The entity detection feature allows you to define and detect unique information in tickets and messaging conversations. ...
Data ultimo post: 11 lug 2024 · David Falé
3
Follower
0
Voti
3
Commenti
The entity detection feature is working on some messaging tickets and not working on some Wanted to understand what is ...
Data ultimo post: 15 feb 2025 · Tabish Khan
1
Follower
0
Voti
1
Commento
Hi, i can´t download the Template it will forward me back to support.zendesk.com Thanks. Tobi
Data ultimo post: 16 lug 2024 · Tobias Hermanns
4
Follower
1
Voto
3
Commenti
Hi, we can´t do modification on this field. I want set it to "Required" to Solve" that if AI not find it, Agents still...
Data ultimo post: 12 set 2024 · Tobias Hermanns
1
Follower
0
Voti
1
Commento
Hi, could the AI be set to ignore https://link.to.somewhere and only parse https if followed immediately by [whitespac...
Data ultimo post: 25 set 2024 · Tobias Hermanns
0
Follower
0
Voti
0
Commenti
From time to time it´s need to upload new CSV with new field values, this is currently not supported.
Data ultimo post: 11 set 2024 · Tobias Hermanns
1
Follower
0
Voti
0
Commenti
We found out, that for multi-language, the tool isn´t good working.Example:Our field value is: “IPSEC VPN CLIENT” and th...
Data ultimo post: 11 set 2024 · Tobias Hermanns
0
Follower
0
Voti
0
Commenti
Our Agents, still highlight by values show up on Forms, this field is not linked to. This should be disable.
Data ultimo post: 11 set 2024 · Tobias Hermanns
0
Follower
0
Voti
0
Commenti
Hi, found out since a while it´s not working anymore on first comment, does anyone have same issue monitored?
Data ultimo post: 04 set 2024 · Tobias Hermanns
0
Follower
0
Voti
0
Commenti
Some requests can be relevant to multiple products, for example, Camera Model A and Camera Model B. However, the drop-do...
Data ultimo post: 21 lug 2024 · Yaniv Dayan
1
Follower
2
Voti
2
Commenti