Tracking visits in Zendesk Sell

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  • Mandy Crutchfield
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    Is there a currently a way to log visits on via website and not the app. If not, is that a feature on the road-map?


  • Nate Brown
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    Hi Mandy!

    Thanks your post! I'm afraid you will only be able to log visits from the mobile app. That said, if you are not using the geoverification feature for visits in Sell, you can always log a visit regardless of your current location. As for the roadmap, I'm afraid we do not have anything planned for enabling visit logging on the web! For now, your best bet will be to use the web app in tandem with the mobile app for visit logging.


    Nate Brown
    Customer Advocate | Zendesk Sell CRM
    Visit our Support Center - Email us at - Call us at +1 888 670 4887 Mon-Fri 8am-5pm PT


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