Time filter isn't working when I choose a time frame

Return to top

5 Comments

  • Lauren Ward

    Hi @... and team, I have a different issue with the Time Filter. I'm editing a dashboard, I update the time filter from 30 days in the past to 4 weeks in the past, and publish. The dashboard always reverts to my previous 30 days setup. Any tips on how to address this? Apologies if this is covered elsewhere, I can't find another article that covers time filter not saving.

    0
  • Hillary Latham
    Community Moderator

    @... - check out bookmarks.  You can't save a default filter on a dashboard directly.  https://support.zendesk.com/hc/en-us/articles/1260803013110

    0
  • Lauren Ward

    @... bookmarks did the trick; thank you very much!

    0
  • Angelino

    Hello, 

    Hope you can help me. Is there a way to change the default time filter from the "past 30 days" to "this month". I've been trying to set this up but it keeps on going back to the default date filter which is "past 30 days". 

    Hoping to hear from you soon!

     

     

    0
  • Hillary Latham
    Community Moderator

    @... - see my previous comment above.  You cannot save a default for a dashboard.  The default will be whatever is built in the query as saved.  You can use bookmarks to quickly change filters.

    0

Please sign in to leave a comment.

Powered by Zendesk