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Staging content updates for an existing article for review



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Jennifer Rowe

Zendesk Documentation Team

Edited Jun 21, 2024


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6 comments

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Nova Dawn

Zendesk Documentation Team

Thanks Brett and Devan - I've updated the article accordingly :)

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Any options to bring drafts to pre-published articles back to other plans?

We don't need a full approval workflow but just basic editing without having to publish immediately, i.e. splitting Save from Publish.

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Another comment here for just having drafts available on published articles. It's a real limitation for me that I can't start some changes and save as I go (just so I don't lose my work), without publishing it to everyone on every save.

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Now sure how this isn't an option for other plans. 

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Is this feature here supported by the API somehow? I am looking for a means to stage source/translation content updates over API without interfering with Draft/Published state.

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Darenne

Zendesk Customer Care

Hi Andreas Sgouros,

I hope you're doing well! For your concern,  an API for this does not appear to be listed publicly. Hence, it appears that there's no API that we can use to achieve the goal. Your voice is really important to us and so I recommend that you post this as a feature request and filter the topic to Zendesk API. Once submitted, your comment will be routed to our Engineers/Product team for review. 

Have a lovely day!

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