Chart types for comparing categories

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9 Comments

  • Alex

    Could we have a bit more documentation on how to build treemaps? I'm a bit confused

    1
  • Rob Stack
    Zendesk Documentation Team

    Hi Alessio, I'm working on this and hope to update you soon!

    0
  • Rob Stack
    Zendesk Documentation Team

    Hi Alessio, I've added a bit more information to the treemap section and hopefully it helps! If it doesn't, please do let me know where you're getting confused and I'll try to help more. Thanks!

    1
  • Nemo

    As for Treemap, is it possible to add the size to each part of the map?

    For example:

    • Backlog
      255
    • Escalation
      70

     

    1
  • Giuseppe
    Zendesk Customer Care

    Hi Nemo,

     

    I did some tests with the treemap chart but it looks like there is no way to add the size to the each part of map. This is most likely because treemap is designed to be just a visual display and comparison of the values.

    If you'd like to have both the labels and values inside the  chart, you may want to opt for a different chart type, like Pie Chart:

     

     

    0
  • Nemo

    Thanks @...

    0
  • Nemo

    Rob Stack

    Hi Rob.

    Wonder could you please share that how did you manage to have the treemap show different colours for each piece?

    Thanks

    0
  • Dane Adriano
    Zendesk Customer Care
    Hi Nemo,
     
    In order for you to have different colors, you need to use multiple metrics on your query.
     

    1
  • Nemo

    Thank you so much! Dane Adriano

    0

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