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Chart types for comparing categories



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Rob Stack

Zendesk Documentation Team

Edited Jun 21, 2024


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9 comments

Could we have a bit more documentation on how to build treemaps? I'm a bit confused

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Rob Stack

Zendesk Documentation Team

Hi Alessio, I'm working on this and hope to update you soon!

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Rob Stack

Zendesk Documentation Team

Hi Alessio, I've added a bit more information to the treemap section and hopefully it helps! If it doesn't, please do let me know where you're getting confused and I'll try to help more. Thanks!

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As for Treemap, is it possible to add the size to each part of the map?

For example:

  • Backlog
    255
  • Escalation
    70

 

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Giuseppe

Zendesk Customer Care

Hi Nemo,

 

I did some tests with the treemap chart but it looks like there is no way to add the size to the each part of map. This is most likely because treemap is designed to be just a visual display and comparison of the values.

If you'd like to have both the labels and values inside the  chart, you may want to opt for a different chart type, like Pie Chart:

 

 

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Thanks @...

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Rob Stack

Hi Rob.

Wonder could you please share that how did you manage to have the treemap show different colours for each piece?

Thanks

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Dane

Zendesk Engineering

Hi Nemo,
 
In order for you to have different colors, you need to use multiple metrics on your query.
 

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Thank you so much! Dane

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