How do I save a copy of my tickets with Zendesk Customer Support?

Question

I would like to export my requested tickets with Zendesk Customer Support for my personal records. How do I accomplish this?

Answer

To create your own PDF copy of a ticket from My Activities, follow these steps:

1. Sign into the Zendesk help center
2. Navigate to the My Requests section in the Zendesk Help Center for a list of all your historical tickets
3. Click on a ticket you'd like to export
4. From the file menu of your internet browser, choose Print
5. Save or export the page as a PDF document
6. Repeat steps 2 through 5 for any additional ticket as needed

For more information on viewing and tracking your existing tickets, see this article: Submitting and tracking tickets in the help center Customer Portal.