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How do I add images into the body of a ticket?



Edited Jan 21, 2025


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6 comments

There is a typo, "Googce Sheets" should be "Google Sheets".

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image avatar

Brett Bowser

Zendesk Community Manager

Hey Kyle,

Thanks for the heads up! I've corrected the typo in the above article.
 
Cheers!

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Hi.

I am facing a problem with images in macros. When I sent a test mail to my gmail account the image has the same proportions I gave it in the admin center when creating the macro. 

But when I send a test mail to the apple mail client, it is way bigger. 

Any ideas why it does this? Or how I solve this?

 

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After emptying my cache in Safari 17.1, I lost my ability to drag-n-drop for inline images.  It only shows a box that fills the entire web page for "Drag to Attach".  I can copy and paste images but not drag-n-drop.  How do I get this back? 

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I have the same problem. Can't drag-n-drop pictures inline anymore (only drag to attach)

Any solutions?

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