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Creating conversations integrations in Admin Center



Edited Jun 21, 2024


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6 comments

Hi Gary Beichler,

Where does that integration/app go after creation?

Like in sunshine dashboard we can see app and their linked integrations, does this app goes to some sunshine account that is linked to this support account?

Kindly guide me the purpose of this feature.

Thanks.

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Taylor Bowser

Zendesk Customer Care

Hi Shameen (Dev)

Thanks for your comment! After creation, the integration will be linked to the Sunshine Conversations app linked to your Zendesk subdomain. However, for new users this will only be accessible via the Conversations Integration page in the Admin Center. 

Only legacy Sunshine Conversation users will have access to the Sunshine Conversations dashboard. 

Hope this helps! 

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Error: "GraphQL server responded with error 3441003: please retry in some time or reach support to get the issue fixed"
please help me to solve the WHATSAPP API Business Account creation error

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Error: 

WHATSAPP_BUSINESS_API_INBOX_ONBOARDING

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Megan Covens

Zendesk Product Manager

Hello Ahmed Zaid

Customers can now view their Sunshine Conversations logs in Admin Center within their Integration Logs. These can be found under Apps and Integrations -> Integrations -> Logs

Hope this helps!

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Is there any way to add authentication(bearer token, etc) on the webhook of this conversation Integration?

Thank you

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