Allowing users to add content tags to community posts

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You can allow end users to add content tags to their community posts to link related content. When this option is activated, end users can add and remove tags from their own posts. When users click a content tag on a community post, a search page appears with links to all help center content that contain the same tag. See About content tags.

Only Guide admins and Guide agents can create content tags. See Creating and managing content tags.

To allow users to add content tags to community posts

1. In Knowledge admin, click Settings () in the sidebar.
2. Select Gather settings.
3. Select Allow all users to add content tags to their community posts.

   

4. Click Save.

   End users can now begin adding content tags to community posts. See Adding content tags to community posts.