Recent searches


No recent searches

Rolling out conversational messaging support



image avatar

Aimee Spanier

Zendesk Documentation Team

Edited Oct 08, 2024


0

2

2 comments

Hi Aimee Spanier Is there a hard date launch for when Live Chat is moving to Messaging? and is this a requirement?

0


image avatar

Dainne Kiara Lucena-Laxamana

Zendesk Customer Care

Hi Dani!

The dates vary per account. You'd be notified if there is a set date for the migration. Rest assured you will be given time to prepare for this before we make the switch. As a heads, you can always switch back to Live Chat if it doesn't work out for your team: How do I turn off messaging and go back to live chat?

0


Please sign in to leave a comment.