Charles Nadeau
-
Total activity4623
-
Last activity
-
Member since
-
Following0 users
-
Followed by10 users
-
Votes8
-
Subscriptions4512
Activity overview
Latest activity by Charles Nadeau-
Charles Nadeau commented,
Yes, you should delete the header.
-
Charles Nadeau commented,
Also, an API token in Zendesk is different than an OAuth token. So the following header won't work: headers = { 'Authorization': f'Bearer {api_token}',} An API token should be used as follows in...
-
Charles Nadeau commented,
HI Denis, You could use the "public" property of the comments in your script to filter out private comments. It might look something like this pseudo-code: public_comments = []for page in comments_...
-
Charles Nadeau commented,
Official comment Hi Chad, you're right, a Postman collection for Sell doesn't exist yet. The Sell API hasn't been migrated to the Zendesk format and auth yet (api.getbase.com versus {subdomain}.zendesk.com/api). I'...
-
Charles Nadeau commented,
Excellent idea, Hamish. I added the following info in the bit about signing in: Use your account's standard Zendesk subdomain to sign in. Don't use any host mapped subdomain.
-
Charles Nadeau commented,
Official comment Hi Abdul, did you first create an OAuth client and an access token? For more information, see Creating and using OAuth access tokens with the API.
-
Charles Nadeau commented,
Hi David, you can't currently get all the post comments in one call but you could build a relatively short script that uses the List Posts and List Comments endpoints to get the same results. The l...
-
Charles Nadeau commented,
Hi Andreas, You could also use a List Articles endpoint then filter the results by `"draft" == true` . The pseudo-code could look like this: draft_articles = []url = "https://example.zendesk.com/ap...
-
Charles Nadeau commented,
Hi JD T, I notice that you're getting a 401 on a Sunshine Conversation endpoint (api.smooch.io/...). I don't think that endpoint is mentioned in the tutorial.
-
Charles Nadeau created an article,
General questions about email and email template
This article is used as a link on the Email category page and redirects to the General questions about email and email template section.