How to create multiple language proactive chat messages using smooch chat messaging application?
Hi, Zendesk,
My client uses a smooch chat messager to support the customers.
I want to display a proactive message on my widget like "We apologize for *****." in different languages based on "visitor Country code". I tried on https://support.zendesk.com/hc/en-us/articles/4409147863450 based on this article. But this is working on the "Zopim chat" widget. But I'm using smooch chat flow. How do I go through this anyone, please give suggestions on this?
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Hi Prasanth,
We have a dedicated support for Sunshine Conversations. I'll create a ticket for you and route it to them. Please wait for their update via email.
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