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5 Comments

  • Kai Ehlig

    @Maria Nørgaard
    Are your IE11 Problems solved?
    And could you describe what is happening to your IE11 Users?

    We are having a large Issue that our IE11 Users spoardicly loged out from Zendesk

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  • Maria Nørgaard

    @Kai Ehlig

    Yes, as far as I am aware, we are no longer experiencing problems with ZD in IE11. As the issues occurred 1½ years ago, I must admit that I no longer remember what they were.

    Sorry that I cannot be of any help to you in this matter.

    /Maria

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  • Jessie - Community Manager

    Hi Kai! Can you describe the issues you're experiencing in more detail?

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  • Bas Couwenberg

    Please add support for Firefox ESR. Not being able to use Zendesk with long term supported browsers does not reflect well on this product.

     

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  • Jessie - Community Manager

    Hey Bas! 

    I checked on this and found that we're not looking into support FF ESR at the moment. 

    That being the case I'd recommend heading over to our Product Feedback forum and making that suggestion so our Product Managers see it. When you do, make sure you share as much detail as possible about your use case (why using FF ESR is important for you, what browser version and OS you're using, etc). This helps our PMs understand the need, and gives other users the opportunity to vote for your suggestion and share their own use cases.

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