Question
How do I export my data and reports from Explore, Support, Sell, Guide, or Chat?
Answer
Select an option from the list below to learn how to export data from the product you are using:
Export data from Support
To export data directly from the Support product, choose your preferred option from this article: Exporting ticket, user, or organizational data from your account.
See additional information in these articles:
- How to export a list of users
- What is the recommended method to regularly export Zendesk Support data?
- What are my ticket export options?
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Where is the data export option?
Note: The ability to export data to a JSON, CSV, or XML file is limited to admins on the account and agents with a custom role that has export permissions.
Export reports from Explore
Export a dashboard or report by following the directions in the article: Exporting dashboard tabs and reports.
Export data from Sell
To export data from Sell, follow the directions in this article: Exporting data from Zendesk Sell.
Exporting data from Guide
There is no native export feature for Guide. Learn more about alternatives in this article: How can I export my help center content?
Exporting data from Chat
You can export your chat histories by following the directions in this article: Reviewing and exporting your past chats in History.
For information on exporting conversion data, see the article: Exporting Chat Conversion Tracking data.
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