Question

How can I view a list of my suspended end users without exporting account information?

Answer

It is possible to view suspended users in a few ways.

Firstly, you can view suspended users by selecting the Delete end users option from the people page in the admin center. This will show a list of all end users within your account and you can filter for suspended users.

To navigate to this page

  1. Open the Admin Center
  2. Navigate to People
  3. Under Bulk Actions, click Delete end users
  4. Select Filter by: Only Suspended Users to see the list of suspended users

filter by suspended users

Using advanced search

Alternatively, you can use the advanced search function with the following search operator:

is_suspended:true role:Agent

When the results are returned, select the Users column.

For more information on using advanced search, see the article: Using Zendesk Support advanced search.

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