Question
How can I view a list of my suspended end users without exporting account information?
Answer
It is possible to view suspended users in a few ways.
Firstly, you can view suspended users by selecting the Delete end users option from the people page in the admin center. This will show a list of all end users within your account and you can filter for suspended users.
To navigate to this page
- Open the Admin Center
- Navigate to People
- Under Bulk Actions, click Delete end users
- Select Filter by: Only Suspended Users to see the list of suspended users
Using advanced search
Alternatively, you can use the advanced search function with the following search operator:
is_suspended:true role:Agent
When the results are returned, select the Users column.
For more information on using advanced search, see the article: Using Zendesk Support advanced search.