Generating a new API token

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  • Xometry Zendesk Integrations

    Hello we recently had to setup a new token and it doesn't appear to be working when we try to use it in our Okta instance. Is anyone else experiencing this issue? 

  • Russell Chee
    Zendesk Customer Care

    Hey there,
    Thanks for reaching out on our community post about your issue with the API Token and your Okta instance. In this situation, what I will be doing is creating a ticket so that we can work on this together internally and see what could be going on. Speak to you soon!

    Russell Chee | Senior Customer Advocacy Specialist | Melbourne, Australia

  • Gokcem Kaplan


    Is there any way that I generate an api key with restricted access? I want to write an app and add private comments to tickets, with the api key from customer i would have full access to customer data. I only want to add comments.



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