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What's new in Zendesk: April 2023



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Colleen Hall

Zendesk Documentation Team

Edited Mar 30, 2023


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I need clarification on the announcement for Guide. Didn't that feature come out at the beginning of March? This article speaks to the same thing, no?

https://support.zendesk.com/hc/en-us/articles/5454940498586-Announcing-search-and-filter-for-the-account-level-image-gallery

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Jennifer Rowe

Zendesk Documentation Team

Hi Shana Blackstone,

Yes, you are correct, it's the same feature. This What's New is a roundup of all the features released in the last month. 

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Hello Guys, the subject from tickets is dissapearing every refresh in ticket. 

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Nicole Saunders

Zendesk Community Manager

Hi Sergio, 

It sounds like you may want to contact Zendesk Customer Support or post a question in our online community to get some help with this issue. 

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