最近搜索


没有最近搜索

Articles in multiple sections showing more than once in Knowledge Context Panel Search



已于 2024年11月19日 发布

Articles placed in more than one section are showing for each section in which they are placed in the Knowledge Context Panel search results.  Given this search still only provides 10 results without pagination, we are missing out on viewing other relevant search results.  My preference would be for the articles placed in multiple sections to show only once in the search results, but list each section in which they reside, allowing agents to select the specific article/section they wish to link to the ticket.

 

 

 


2

0

0 条评论

请先登录再写评论。

找不到所需的内容?

新建帖子