Explore recipe: Displaying organizations with no users

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  • Grete Andersson


    I tried this Explore recipe in an attempt to create a table that displays End Users with no (zero 0) tickets associated to them. 

    We have (soon had) that in Insight to be able to delete End Users where we have already deleted their tickets, due to GDPR regulations. 

    In the Standard calculated metric (Compute separately) I used: 

    IF ([Requester status]="Active")
    THEN [Requester ID]

    I did not get it to work. It only displayed End users down to 1 ticket associated to them. No one with zero tickets. Is this possible in Explore? 



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