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Regional Data Hosting Policy



Edited Jan 09, 2025


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June 1, 2021 - Updated the Data Hosting Policy to revise the Ticketing System Functionality definition. 

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June 1, 2022 - This Data Hosting Policy has been updated.

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This policy has been updated to add Zendesk Chat as Covered Functionality and to reflect the new availability of Hosting Help Center Attachments in any Zendesk region.

 
 
 

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This policy has been updated to remove from scope legacy functionality no longer provided by Zendesk, and to reflect the full coverage of Zendesk Help Center Functionality.

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September 13, 2023 - This Regional Data Hosting Policy was revised to add Tymeshift Functionality.

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November 16, 2023 - This policy has been updated to reflect the coverage of Zendesk Messaging, Voice, and Platform functionality, and to reflect full coverage of Community Forums functionality.

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August 30, 2024 - This policy has been updated to reflect the coverage of themes for Help Center Functionality and Community Forum Functionality, and to add Ultimate Functionality.

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January 9, 2025 - This policy has been updated to reflect the Hosting details for call transcription data within Voice Functionality.

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