Automatically sending chat transcripts with email piping

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4 Comments

  • anisha garg

    Do zopim have any limit to send the email thrugh the email piping ??

    0
  • Ricardo
    Zendesk Community Team

    Hello anisha garg

    There isn't a limit on the number of emails being sent out through this feature. Are you have any issues with email piping?

    0
  • Valentina Grishkevich

    Can I automatically send chat transcripts to customers, not to my address?

    I don't need this transcript, but customers do.

    0
  • Gail L
    Zendesk Community Team

    Hi Valentina,

    We saw you posted some questions about this here as well, and have responded on the other thread.

    0

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