Adding live data and live filter widgets to dashboards

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  • Sydney Neubauer

    Hey Zendesk,

    There is no mention on how you can restrict the filters so that the information does not need to load every time. Is this an option? Or do you need to set the filter every time it loads even after cloning it?

  • Hannah Meier
    Zendesk team member

    Hello Sydney Neubauer,

    You can do this by adding a pinned bookmark to your dashboard. Bookmarks interact with both live and not-live dashboard filters. For more information on using bookmarks with live dashboards, please see this article:


  • Sydney Neubauer

    Hey Hannah,

    Thanks for that documentation. Turns out there is an issue where the bookmarks aren't kept per tab. I have logged a ticket with Zendesk regarding this

  • jihoon lee

    hi @Hannah Meier
    I'm on the explore Legacy plan.
    Can I use the live data and live filter?
    I can't find the menu.



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