Linking social channels to a Web Widget

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3 Comments

  • Danny Koss

    Are there any plans to extend this to the mobile SDKs?

    0
  • Erica Girges
    Zendesk Developer Advocacy
    Hi Danny!
     
    Thanks for posting your question! At this time, social channel linking is specific Web-only functionality. The reason behind this is that our Mobile SDK's inherently have the notifications features to allow for messaging on the go. Did you have a specific use-case or need behind having social channel linking within our Mobile SDK's? If so, we'd definitely love to hear it! Feel free to share it [here](https://support.zendesk.com/hc/en-us/community/topics/1260801308710-Feedback-Chat-and-Messaging-Chat-?after=ZAAAAAAAAAAAZLkD8GEAAAAAaRrlPK4EBAAA#posts). Our teams definitely love hearing all the ways we can improve our products.
     
    Hope this helps!
     
    Erica - Dev Support
    0
  • Shayan M

    Hey there, 

    This feature really sounds incredible, and it could be useful for our european customers.

    However, are there any plans to extend this functionality to other social channels, like WeChat?

     

    0

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