Using the Zendesk Marketplace

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6 Comments

  • Scott Barnes
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    Every time i try to log in to the Marketplace it just takes me back to the log in.

    -1
  • Dwight Bussman
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    Hi Scott,

    Thanks for the heads-up. I'm reaching out to the team that manages this now to get this fixed. 

    0
  • Rachel Clarke
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    yep me too if I log in from the marketplace I just get taken to my account and can't get back to it !!! 

    0
  • Devan - Community Manager
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    Hello Rachel Clarke,

    I just tested this on my end, and this issue seems to be resolved, let me know if this issue is still impacting you.

    Best regards. 

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  • Rachel Clarke
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    Thanks Devan, Unfortunately it still takes me through to my Agent Dashboard. Is marketplace only available for certain account types ? 

    0
  • Nicole - Community Manager
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    Hi Rachel - 

    Yes, apps are available from Pro plans and up. If you're on an Essential plan, you aren't able to use apps. I suspect this may be what's occurring for you. 

    0

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