Using the Zendesk Marketplace

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  • Scott Barnes

    Every time i try to log in to the Marketplace it just takes me back to the log in.

  • Dwight Bussman
    Zendesk team member

    Hi Scott,

    Thanks for the heads-up. I'm reaching out to the team that manages this now to get this fixed. 

  • Rachel Clarke

    yep me too if I log in from the marketplace I just get taken to my account and can't get back to it !!! 

  • Devan - Community Manager
    Zendesk Community Team

    Hello Rachel Clarke,

    I just tested this on my end, and this issue seems to be resolved, let me know if this issue is still impacting you.

    Best regards. 

  • Rachel Clarke

    Thanks Devan, Unfortunately it still takes me through to my Agent Dashboard. Is marketplace only available for certain account types ? 

  • Nicole S.
    Zendesk Community Team

    Hi Rachel - 

    Yes, apps are available from Pro plans and up. If you're on an Essential plan, you aren't able to use apps. I suspect this may be what's occurring for you. 


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