I can't access the Sandbox account

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    I can't open my Zendesk account, knowing that I'm the owner of the account and I entered the email and password correctly

  • Ronald Suplido Jr

    Hi! It seems like your issue is more about accessing your normal/production instance and not Sandbox. I'm going to bring this into a ticket so we can further investigate on your concern. You'll receive an email shortly stating your ticket has been created. Cheers!

  • Dan Moore

    I would like to play with some canned data, not data from our organization, in the Zendesk Sandbox.  Do any of you know of a method of setting up a canned system for testing and demo purposes? 

  • Thomas D'Hoe
    Community Moderator


    You can create canned data via this web tool: https://www.mockaroo.com/. 

    Once you have your canned data you can bulk import it via bulk importer or API? 

    I hope this helps :-) 

  • Dan Moore


    Thank you for this! Fantastic resource.  I will defiantly be using this to setup a sample site for our team.

  • Bell Chen

    Cannot sign on with end user due to the helpcenter is no longer exist anymore.

    Please check how to fix and sign on sandbox?


  • Mau
    Zendesk Customer Care
    Hi Fala,

    I have created a ticket so we can further discuss your inquiry. 

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