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Suite Professional, Enterprise, or Enterprise Plus

You must be a Guide admin to manage community settings.

To configure community settings

  1. In Knowledge admin, click Settings () in the sidebar.
  2. Select Gather settings.

    Gather admin settings

  3. Enable or disable the following community-wide features from this page:
    • To activate a community, see Activating your community.
    • To deactivate a community, see Disabling your Help Center community
    • To enable or disable @mentions, see Enabling or disabling @mentions for users in your help center.
    • To enable or disable aliases, see Enabling community aliases.
    • To enable badges, see Enabling Gather badges.
    • To allow users to add content tags to community posts, see Allow users to add content tags to community posts.
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