Configuring Gather community settings

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7 Comments

  • Kyle Gilbert

    Elizabeth Williams Is there any documentation or help somewhere on how to configure the look and feel of the Community page? I can't find anything online and it's not very user friendly. Looking to move the search bar into a page header hero, add columns with more tiles for things like Q&A and so forth. Right now all we have is "Feature request" and "General discussion." 

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  • Tetiana Gron
    Zendesk Product Manager

    Hi Kyle Gilbert,

    You can modify look & feel of the Community pages via theming center. See Customizing your help center theme. There are 4 pages that create community experience: 

    • Community post list page (community_post_list_page.hbs)
    • Community post page (community_post_page.hbs)
    • Community topic list page (community_topic_list_page.hbs)
    • Community topic page (community_topic_page.hbs)

     "Feature request" and "General discussion" are pre-created topics. You can remove or modify them. You can also create new topics. Read more Managing community discussion topics

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  • Kyle Gilbert

    Tetiana Gron Okay, thanks. I was hoping there was a WYSIWYG type interface for customization, but looks like I'll have to get into the code. 

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  • Tetiana Gron
    Zendesk Product Manager

    Kyle Gilbert, there is a WYSIWYG option, see Branding your help center. But I am not sure if you can move search bar without coding. 

     

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  • Kyle Gilbert

    Tetiana Gron Right, but that's mostly for the Help Center. I'm wanting a different look, hero, and so forth for the Community. I'll get it done in the code. Thank you! 

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  • Michael McMurray

    Is it possible to change the name of the community? 

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  • Cheeny Aban
    Zendesk Customer Care
    Hi Michael, 

    Yes, you may change the name of the Community by editing the code of your Help Center. More information on how to customize your Help Center theme may be found here: Customizing your help center theme

    I hope that helps!

     
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