Elizabeth Williams
-
Total activity136
-
Last activity
-
Member since
-
Following0 users
-
Followed by2 users
-
Votes0
-
Subscriptions72
Activity overview
Latest activity by Elizabeth Williams-
Elizabeth Williams created an article,
Making your help center accessible
Accessibility is the practice of making products usable by everyone, including those who rely on assistive technology. When it comes to building and maintaining your help center, it’s important to...
-
Elizabeth Williams created an article,
Enabling or disabling @mentions for users in your help center
Only Guide admins can enable or disable @mentions in Gather. When you enable @mentions in Gather, users commenting on a post can mention any user who has a help center account and has posted or co...
-
Elizabeth Williams created an article,
Creating accessible help center content
Creating help center content that is accessible and easy to use by everyone, including those who rely on assistive technology, ensures that anyone accessing Zendesk has a successful and positive e...
-
Elizabeth Williams commented,
Thank you for the feedback! I've updated the article with the correct navigation instructions (Team > Groups). Thanks!
-
Elizabeth Williams commented,
Sanobar Khwaja One thing to verify is that you have met the theme requirements... See the note at the top of this article with the link to more information about getting started with content tags. ...
-
Elizabeth Williams commented,
Hi Sanobar Khwaja The content tags appear as clickable links under the Related to section of the article. See About content tags for a screenshot illustrating this. Thanks!
-
Elizabeth Williams commented,
Hi Monika Kanomata, You can find the information in the Adding content tags to articles and posts section within the Help center templating cookbook. Thanks!
-
Elizabeth Williams created an article,
What's new in Zendesk: November 2022
Click Follow in the What's New section to be notified each month when the What's New is published. Check out what's new in the last month: Support Zendesk Suite Messaging Explore Admin Center Sel...
-
Elizabeth Williams created an article,
Allowing users to add content tags to community posts
You can allow end users to add content tags to their community posts to link related content. When this option is activated, end users can add and remove tags from their own posts. When users cli...
-
Elizabeth Williams created an article,
Working with the image gallery for content blocks
Content blocks enable you to create content that you can share between multiple articles. When you insert an image into a content block, you can choose the images you want from the image gallery, ...