Viewing and managing your search settings



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Elizabeth Williams

Zendesk Documentation Team

Edited May 14, 2025


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15 comments

Hi,

 

Could someone reply to this ticket?

 

Thanks,

Micky

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Hi, how can I raise a support ticket? It seems nobody is replying to my posts on this article.

Thanks.

 

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Hi, could someone please assist with my query?

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Hi Dianne, any update?

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como ajustar a pesquisa com IA? 

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Hi Dainne,

I appreciate the link you provided. However, I’m having trouble locating the “related to” section in both the search area and the article when using our customised theme. Interestingly, I can see the “related to” section in the article when the default theme is applied. Rest assured, we haven’t hidden any tags with our customised theme. Could you please assist me with this issue?"

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Hi 1263792603290 

Content Tags would be used for ‘related searches’, More information can be found here: About content tags

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Hello,

How can I use tags in the article section here:

I have added these tags to an article on our help centre; however, it doesn't appear on the search bar.

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Hi Kristen,
 
This is not possible in the native settings but this can be done via custom coding of your theme. You may need a developer to achieve this use case.
 
Best,
Paolo | Technical Support Engineer | Zendesk

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Hello, 

Is there a search setting which would allow us to customize the page that is displayed when users search for a term that does not generate any results (ie 0 search results)?

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