Viewing and managing your search settings

Guide admins can use the Search settings page to view and manage settings that impact the way in which your help center search functions.

For example, you can specify where to search for content and how to help users narrow down the search results. You can also create crawlers to connect to content from your other websites or specify a group of articles to appear in the search field before users even begin their search.

This article contains the following sections:

• Viewing the search settings
• Managing the search settings

Viewing the Search settings

You can use the Search settings page to view the search settings available for your help center.

To view the search settings

1. In Guide admin, click the Settings () icon in the sidebar, then select Search settings.

   

2. Click Manage on any search setting to view that setting.
3. Use the breadcrumbs to move back up in the hierarchy as needed.

   

Managing the search settings

On the Search settings page, you can manage the search settings that apply to your help center.

To manage the search settings

1. In Guide admin, click the Settings () icon in the sidebar, then select Search settings.

   

2. Click Manage on any search setting to manage that setting:
   • Search sources (Enterprise plans only): Define and enable the content sources that you want to include in help center search.
   • Featured articles: Specify a list of articles that you want to display to users who are searching in the help center.
   • Crawlers (Enterprise plans only): Set up search crawlers to crawl and index different content in the same or different websites.
   • Search filters (Enterprise plans only): Create sources and types for external content that you want to make available in your help center.