There is no option to add Instagram to my account

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  • Lucas Lin

    Hi Ben,

    Thanks for the article.

    Do I need the "Social Messaging" in the subscription if I want to add the Wechat too?

  • Gabriel Manlapig
    Zendesk Customer Care
    Hi Lucas,
    In regards to adding WeChat channels to the Zendesk Agent Workspace, for that you will need an official business WeChat account and the Agent workspace with Social Messaging, that is correct.
    I hope that helps. Thank you!

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