Question

I have a question regarding a third-party app. What can I do to find support?

Answer

Third-party apps are neither managed nor supported by Zendesk. Each third-party app has its own author and support. Reach out to the app support directly for help.

To find who owns an app from the Marketplace, use the search and open the app of your choice. From the app page:

  • Below App details, the Author field will show who manages the app.
  • Click Contact Us to email the app author.

Marketplace

For more information, see these articles:

  • Using the Zendesk Marketplace
  • Managing your installed apps
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