Extending Zendesk

Extending Zendesk with top integrations

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...

Edited May 07, 2025

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Using external steps in action flows (EAP)

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Note: Action builder...

Edited Jun 02, 2025

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Using webhooks to integrate with Amazon EventBridge

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...

Edited May 21, 2025

1 vote  ·  0 comments

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About Conversational Data Orchestration

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Professional or E...

Edited Mar 19, 2025

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Creating webhooks to interact with third-party systems

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...

Edited May 21, 2025

4 votes  ·  78 comments

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Managing webhooks

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...

Edited May 21, 2025

0 votes  ·  30 comments

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Setting up Amazon AppFlow with Zendesk

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Amazon AppFlow is an AWS...

Edited May 07, 2025

3 votes  ·  15 comments

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Admin's guide to the Zendesk API

What is the Zendesk API? An API, or Application Programming Interface, is a tool for software applications. If you th...

Edited Aug 26, 2024

13 votes  ·  5 comments

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Setting up the Time Tracking app

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Professional or E...

Edited Mar 19, 2025

15 votes  ·  39 comments

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Providing agents with more information using the Iframe app

The Iframe app lets agents access additional information from the Zendesk agent interface. This article describes th...

Edited Jan 17, 2025

15 votes  ·  10 comments

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Converting targets to webhooks

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...

Edited May 07, 2025

0 votes  ·  9 comments

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Deleting event connections to Amazon EventBridge

What's my plan? Suite Professional, Enterprise, or Enterprise Plus Important: Zendesk has discontinued...

Edited Mar 19, 2025

4 votes  ·  5 comments

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Editing and managing action flows (EAP)

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Note: Action builder...

Edited Jun 02, 2025

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Creating action flows to automate processes across Zendesk and external systems (EAP)

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Note: Action builder is curren...

Edited Jun 02, 2025

0 votes  ·  5 comments

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Using the Conversations API keys

What's my plan? Suite Professional, Enterprise, or Enterprise Plus When making requests using Sunshine C...

Edited Mar 19, 2025

1 vote  ·  3 comments

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Understanding the action builder and action flows (EAP)

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Note: Action builder...

Edited Jun 02, 2025

0 votes  ·  4 comments

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Creating connections to integrate with external services

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Location: Admin Cent...

Edited May 21, 2025

2 votes  ·  7 comments

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Managing connections to external services

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Location: Admin Cent...

Edited May 21, 2025

0 votes  ·  0 comments

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Notifying external email targets

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...

Edited May 07, 2025

24 votes  ·  13 comments

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Managing external email targets

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...

Edited May 07, 2025

3 votes  ·  7 comments

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