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Extending Zendesk

Extending Zendesk with top integrations

What's my plan? Suite Any plan Support Any plan Integrations link Zendesk to external applications...

Edited Mar 27, 2025

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Using webhooks to integrate with Amazon EventBridge

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Apps and integr...

Edited Mar 19, 2025

1 vote  ·  0 comments

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About Conversational Data Orchestration

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Professional or E...

Edited Mar 19, 2025

0 votes  ·  0 comments

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Creating webhooks to interact with third-party systems

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Apps and integration...

Edited Apr 01, 2025

4 votes  ·  78 comments

4

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78

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Managing webhooks

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Apps and integ...

Edited Mar 19, 2025

0 votes  ·  30 comments

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30

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Setting up Amazon AppFlow with Zendesk

What's my plan? Suite Any plan Amazon AppFlow is an AWS service which allows secure data transfer from ...

Edited Mar 19, 2025

3 votes  ·  15 comments

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15

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Admin's guide to the Zendesk API

What is the Zendesk API? An API, or Application Programming Interface, is a tool for software applications. If you th...

Edited Aug 26, 2024

13 votes  ·  5 comments

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Setting up the Time Tracking app

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Professional or E...

Edited Mar 19, 2025

15 votes  ·  39 comments

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Providing agents with more information using the Iframe app

The Iframe app lets agents access additional information from the Zendesk agent interface. This article describes th...

Edited Jan 17, 2025

15 votes  ·  10 comments

15

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10

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Converting targets to webhooks

What's my plan? Suite Any plan Support Any plan Note: URL and branded targets were deprecate...

Edited Mar 19, 2025

0 votes  ·  9 comments

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9

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Deleting event connections to Amazon EventBridge

What's my plan? Suite Professional, Enterprise, or Enterprise Plus Important: Zendesk has discontinued...

Edited Mar 19, 2025

4 votes  ·  5 comments

4

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5

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Using the Conversations API keys

What's my plan? Suite Professional, Enterprise, or Enterprise Plus When making requests using Sunshine C...

Edited Mar 19, 2025

1 vote  ·  3 comments

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3

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Creating connections to integrate with external services

What's my plan? Suite Any plan Quick Look: Admin Center > Apps and integrations > Connections > ...

Edited Mar 19, 2025

2 votes  ·  7 comments

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Managing connections to external services

What's my plan? Suite Any plan Quick Look: Admin Center > Apps and integrations > Connections > ...

Edited Mar 19, 2025

0 votes  ·  0 comments

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Notifying external email targets

What's my plan? Suite Any plan Support Any plan You can notify email targets when a ticket is...

Edited Mar 19, 2025

24 votes  ·  13 comments

24

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Managing external email targets

What's my plan? Suite Any plan Support Any plan In coordination with triggers and automation...

Edited Mar 19, 2025

3 votes  ·  7 comments

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7

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