Objects and rules documentation

Sunshine for admins

• Getting started with the Sunshine platform for admins
• Sunshine custom objects guide for admins
• Setting roles and permissions for Sunshine custom objects
• Adding Sunshine user profiles and events to customer context in a ticket
• Using the Sunshine Custom Objects app (EAP)

Workflows

• Triggers resources
• Triggers recipes reference
• Automations resources and recipes
• Workflow recipes reference
• Workflow recipe: Automatically closing tickets created by abandoned calls

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