Multibrand resources (Professional Add-on and Enterprise) Follow

professional plan add on and enterprise plan

Brand is a customer facing identity, represented by a collection of contact points for your customers. These contact points can include support addresses, a Help Center, social media channels, Zendesk Talk, and engagement widgets. Brand is also a ticket value on all your tickets.

If you have the Add-on on Professional or if you're on Enterprise, you can set up multiple brands in Zendesk Support. This functionality is referred to as Multibrand.

This topic contains resources for Multibrand, including documentation, videos, and community tips.


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  • 0

    Can one customer log cases and two different brands and if so, can they see on their help center if all the cases logged under their company?

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