Promoting an article to the top of the section

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6 Comments

  • Chris Boerger

    Hey it would be great to be able to bulk edit all articles and add or remove the promote article option. 

    weird that you cannot act on all article settings when bulk editing. 

    0
  • Slava Skorbezh

    Hi, any plans to add top of the articles list to Support SDK for iOS/Android?

    0
  • Cheeny Aban
    Zendesk Customer Care

    Hi Slava Skorbezh,

    Thank you for leaving feedback on our Community. I've marked this comment as Product Feedback. We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.

     

    1
  • Soo Hian Foo

    Hi Jennifer Rowe ,

    thanks for sharing about promoting articles for Guide (help center).

    We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

    Is there a way to automate it instead of manual promotion? Like a template?


    2
  • Soo Hian Foo

    Hi Cheeny Aban

    Can you help re: this:

    We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

    Is there a way to automate it instead of manual promotion?

     

     

    1
  • Slava Skorbezh

    +1 to Soo Hian Foo comment. It'd be great to have such a feature

    0

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