This article contains resources for Multibrand, including documentation and community tips.
Documentation
Setting up, managing, and using
- Setting up multiple brands
- Editing brands
- Deactivating and deleting brands
- Using views to sort your branded tickets
- Using the email template with multiple brands
- Setting up business rules for multiple brands
- Creating and applying branded ticket forms
- Adding a common agent signature and branded signatures
Configuring your channels
Community
- How to use your brand's logo on multibrand email template - contributed by Suzana Bueno
- Restricting agents to specific brands - from our customer service team
- Display the appropriate forms on the correct Help Center - from our customer service team
- Using multiple JWT single sign-on URLs - from our customer service team
- How to structure your email template to use custom HTML layouts for each of your multiple brands - contribute by Andrew Soderberg
3 Comments
I would love to read the article: How to use your brand's logo on multibrand email template - contributed by Suzana Bueno, but when i click the link it says: You're not authorized to access this page
Can you try accessing the link again and let me know if it works?
I've made some changes on my end so you should hopefully have access now.
Cheers!
Hi Brett,
Thanks, the link now works.
Cheers,
Kristel
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