Enabling automatic ticket creation for your Gmail inbox

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  • Natan Sabbah

    I get an error message when trying to do so saying. Can someone help please?

  • Dave Dyson
    Zendesk Community Manager
    Hi Natan,
    I found a user reporting the same Google error message in a non-Zendesk context – it looks like deleting cookies and reloading the page helped them. Can you try that?  <site> does not allow connection.
  • Natan Sabbah

    Thank you for you reply. It worked this morning without deleting any cookies.
    Yesterday it didn't work, even in Incognito Mode / Without Cookies at all.

    I didn't get any mail regarding Gmail logged out of my Zendesk, you should setup notifications when this type of events occurs. Also, I didn't get any reply from the support team...



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