Viewing, recovering, and deleting suspended tickets

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  • Kylie Jutte


    I can't see the suspended tickets in my views. According to my boss I have the same rights as my colleague who can see it. Do i need to add the suspended tickets to my views? if so, how can i do this?

  • Juraj Jarmek

    Hello @...,

    We would need to take this into a ticket so we can take a closer look at your account to see what is going on.

    I will respond to you shortly in a ticket.

  • Pooja Palan
    Zendesk Product Manager

    Hi Everyone,

    Thank you for all of your questions on this post. We love your feedback. If you have more product feedback on this topic, we'd like to hear from you!

    Please find some time to talk to our product directly at



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