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Can I create a view that shows duplicated tickets?



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Ricardo Pinto

Zendesk Digital Resources Team

Edited Jan 28, 2025


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Ricardo Pinto Is there any way to report on duplicates? 

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Ricardo Pinto

Zendesk Digital Resources Team

Hello, Jason Walker-C 

You could for example follow this recipe to report on tickets created by ticket requestor. That doesn't necessarily tell you if the tickets are duplicates. But if you add a Ticket created - Date attribute you can see the date the tickets were created and that may be an indicator of duplicates.

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