Making Zendesk products accessible

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  • Donnie Nix

    For end users, they click into or tab to a dropdown field, and the only navigation available is arrow keys or PGDN/PGUP. We have a Product field with 40 values and being able to enter the first letter of the value to go straight to that value would be a HUGE win. Most dropdowns in the world allow typing to find the value. Not sure why this one does not. Seems like an accessibility miss to me.


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