Enabling and disabling ticket tags

Return to top

2 Comments

  • Rob Black

    can you disable rather than delete a tag? 

     

    0
  • Lisa Kelly
    Zendesk Documentation Team

    Rob,

    You can disable manual ticket tagging and you can disable automatic ticket tagging, but you cannot disable a tag. You have to delete it. 

    Lisa

    0

Please sign in to leave a comment.

Powered by Zendesk